Subjectivity vs Objectivity in Wayfinding
Crouwel and objectivity
Crouwel believes that designers should be objective in their
role in the process of communication. Being objective work to be long lasting
and have more value. He suggests that designers should only use tested ways of
design with no experimentation for the sake of it, which he says can make
objective work dry. He states that an objective designer does not respond to
trends and has a focus on their own speciality rather than being
multidisciplinary. He says that subjective designers have a greater sense of
responsibility towards society and become immersed in solving the problem given
to them. This can mean that designers go into specialities that they may not be
as strong in which can lead to amateur work. By being subjective, he suggests
that this means the designer chooses a perspective to portray an idea through
making it a personal choice, which suggests subjective designer can only take
on work that they have an opinion on. He says that a designer should only
communicate what is wanted with the message being the most important thing.
Van Toorn and subjectivity
In contrast Van Toorn says that the rise in industrial
developments means that objective designers ‘program’ rather than ‘inform’.
This type of work means the designer does not question the purpose of the work
or consider the responsibility of creating the message in the best way. He
suggests that objective design persuades and conditions views rather than
supports the message. Every message, he says, has meaning and a goal which
makes the process of designing subjective. A designer’s interests and opinion
will always influence their work. Every design is targeted at someone the role
of the designer is to convey the content without interfering with it. Objective
work uses the same response to different problems meaning the identity of
individual pieces is lost. Van Toorn elevates the designer as a communicator of
ideas who holds power and enables critical debate on work. He believes that
there is naturally a subjective relationship between the designer, message and
outcome. Depending on the designer they will interpret and represent a message
in different ways, making git impossible to be neutral. Objective designers who
use the same grids create work where everything looks the same, becoming
structured and uniform. He states that there are other ways of communicating a
message and that a subjective choice occurs when choosing the most appropriate
one. By repeating the same ways of
designing it means that the same things are produced, meaning people become
used to it and see it as the only way of solving a problem, leading to similar
work.
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